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Cluster Documentation

Cluster is an open-source research synthesis platform that gives UX research teams the power of tools like Dovetail—with complete data ownership.

Why Cluster?​

Research data is valuable. It represents hours of interviews, usability tests, and customer conversations. Yet most research tools lock this data in proprietary formats on vendor-controlled infrastructure.

Cluster is different:

  • Your files stay in your cloud — SharePoint, OneDrive, or Google Drive (coming soon)
  • Annotations use open standards — W3C Web Annotation format, not proprietary schemas
  • Your database, your control — Self-host on your infrastructure
  • No vendor lock-in — Export everything, import anywhere

Key Features​

Annotation & Synthesis​

  • Highlight text in transcripts and documents
  • Create video/audio clips with precise timestamps
  • Tag highlights with customizable taxonomies
  • Link related findings across documents

Clustering & Affinity Mapping​

  • Group highlights into thematic clusters
  • Visual canvas for affinity mapping
  • Drag-and-drop organization
  • Export clusters as W3C annotation collections

Research Insights​

  • Create evidence-backed insights
  • Link insights to supporting highlights
  • Track confidence and impact levels
  • Generate shareable reports

Enterprise Ready​

  • Azure AD / Microsoft 365 authentication
  • Multi-tenant organization support
  • Role-based access control
  • SOC2-friendly self-hosting

Getting Help​